Med5 was founded by doctors and technologists who experienced clinical management problems firsthand.
Med5 started where healthcare problems happen: in the overbooked schedule, the no-show patient, the unbalanced books. We brought together doctors, engineers and designers to build a platform that solves it all in one place.
Today, we are the telehealth reference in Rio Grande do Norte and serve clinics across Brazil with CRM, whitelabel app, WhatsApp AI agent and payment gateway — all integrated.
We are not just software, we are operational partners: we handle the busywork so your clinic can focus on patients.
“Medical technology is not a luxury — it's what separates a clinic that grows from one that puts out fires.”
A reflection of what we can deliver for you and your clinic!
ACTIVE BASE
Professionals and clients
UPTIME
Availability
APPROVAL
Customer satisfaction
RANKING
In telehealth in RN
Mission, vision and values are not a poster on the wall — they are the decisions we make every week.
To transform healthcare operations through technology, integrating service, relationships, management and payments into a single ecosystem that boosts efficiency and improves the experience of patients, teams and managers.
To be the national reference in integrated healthcare technology, leading the digitalization of clinics and networks with automation, omnichannel and data-driven management.
IMD · UFRN
Natal · Rio Grande do Norte
Med5 operates within the ecosystem of the Metropolitan Digital Institute (IMD), one of the largest innovation and technology hubs in Brazil. Surrounded by researchers, specialists and entrepreneurs, we accelerate the evolution of our products, combining operational intelligence, automation and digital experience to deliver world-class solutions.
Didn't find your question? Message us on WhatsApp — we reply in minutes.
Standard rollout takes up to 7 business days, including data migration, team training and whitelabel app setup.
No. Med5 was designed by doctors for doctors. If your team uses WhatsApp, they can operate the system with no extra training.
We publish an iOS and Android app with your logo, colors and visual identity. Your patients download your clinic's app, not Med5's.
Yes. We store data in Brazilian data centers, encrypted in transit and at rest, with LGPD audit and a data processing agreement included.
Yes. No setup fee, no lock-in, no cancellation penalty. You stay as long as it makes sense for your clinic.
Sofia complements your team: she confirms appointments, answers FAQs and qualifies leads 24/7, so your front desk focuses on what needs a human touch.
